Payment Terms

🅿️PayPal

🧾Klarna

📱Google Pay

🍎Apple Pay

💳Credit card

🏦Prepayment

🎁Gift voucher

Table of contents

The following payment methods are available in our online shop: PayPal, Klarna (invoice, instalments, instant bank transfer), Google Pay, Apple Pay, credit card (Visa, Mastercard), bank transfer (prepayment) and Freshlens gift voucher.

Immediate payment

With PayPal, Klarna instant bank transfer, credit card, Apple Pay and Google Pay, your payment method is charged immediately when you complete your order. We ship your goods once payment has been received.

Prepayment (bank transfer)

If you choose bank transfer, you transfer the invoice amount directly to our business account. No external payment service provider is involved – we only see the usual transfer data provided to us by our bank (including your name, your IBAN and the payment reference). You will find the bank details in the order confirmation. We only ship your goods once payment has been received in full in our account.

Klarna invoice & instalments

When purchasing on invoice or in instalments via Klarna, the purchase price must be paid within the payment term specified by Klarna. Klarna may carry out an identity and credit check for this purpose; Klarna's terms and conditions apply in addition.

Late payment

If you do not pay on time, we will send you a reminder and a formal payment reminder. Further details on default, reminder fees and the procedure for undelivered parcels can be found in our General Terms and Conditions (sections 5 and 7).

Delivery, shipping costs & returns

Information on delivery area, shipping costs and delivery time can be found on our shipping page; details on voluntary returns and the returns process can be found on our returns page.