Data protection

Privacy Policy

1. General Information

The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, BDSG, TMG). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website freshlens.eu.

2. Responsible person

Enofresh Solutions-Trade
Managing Director: Enes Davulcu
Lanferbruchstr. 1
45899 Gelsenkirchen
Germany
Email: business@freshlens.eu

3. Collection and processing of personal data

We process personal data that you voluntarily provide to us in connection with your order, registration, or other use of our website. This includes, in particular:

  • First and Last Name
  • address
  • E-mail address
  • Date of birth (for birthday discount, if applicable)
  • Payment information (via external payment providers)

Purpose of processing:
The processing is carried out to fulfill contractual obligations (Art. 6 para. 1 lit. b GDPR), to fulfill legal obligations and – in the case of voluntary information such as the date of birth or for the newsletter – on the basis of your consent (Art. 6 para. 1 lit. a GDPR).

4. Newsletter

When you subscribe to our newsletter, we use your email address and, if applicable, your date of birth to send you information and offers. This processing is based solely on your explicit consent (Art. 6 para. 1 lit. a GDPR).
You can withdraw your consent at any time – e.g. via the unsubscribe link in the newsletter or by email to us.

5. Data Sharing

Your personal data will only be passed on to third parties to the extent necessary for the processing of the contract:

  • Shipping provider: DHL
  • Payment providers: Shopify Payments, PayPal, Klarna, Google Pay, Apple Pay, credit card (Visa, Mastercard)

No further disclosure to third parties will occur.

6. Use of cookies

Our website uses cookies to enable basic functions and to analyze and improve the user experience.

Note regarding cookie selection:
When you visit our website, you have the option to accept all cookies or to allow only the technically necessary cookies. Optional cookies (e.g., for statistics and marketing, such as Google Analytics) are only activated if you actively consent.

Your selection will be saved via a cookie consent tool, which will be displayed on your first visit. You can change your settings at any time in the website's cookie settings.

7. Google Analytics

This website uses the web analytics service Google Analytics, offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies to analyze your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on Google servers in the USA. The IP address is anonymized before being transmitted (IP anonymization).

The processing is based on Art. 6 para. 1 lit. f GDPR (legitimate interest in the analysis and improvement of the website).

Right to object:
You can prevent the storage of cookies by adjusting your browser settings or by using the browser add-on to deactivate Google Analytics:
https://tools.google.com/dlpage/gaoptout

8. Your rights

Under the GDPR, you have the following rights at any time:

  • Information about your stored data (Art. 15 GDPR)
  • Correction of inaccurate data (Art. 16 GDPR)
  • Erasure (“right to be forgotten”, Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Withdrawal of consent with effect for the future (Art. 7 para. 3 GDPR)
  • Right to lodge a complaint with a data protection authority (Art. 77 GDPR)

9. Supervisory Authority

The responsible supervisory authority for data protection in North Rhine-Westphalia is:
State Commissioner for Data Protection and Freedom of Information NRW
Cavalry Street 2–4
40213 Düsseldorf
Website: https://www.ldi.nrw.de

10. Contact

If you have any questions about data protection or the processing of your data, please contact us:
Enofresh Solutions-Trade
Managing Director: Enes Davulcu
Lanferbruchstr. 1
45899 Gelsenkirchen
Germany
Email: business@freshlens.eu

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